Product Lifecycle

Product lifecycle analysis describes the evolution of a product measured across all phases of its life. Issues considered include; manufacturing, usage, delivery, maintenance, recycling and the possibility of remanufacturing. Using a lifecycle perspective in a design process requires consideration of both the physical object & the product service systems that surrounds it. This technique supports decision making when assessing the environmental profile and impact of a product over the course of it’s entire lifecycle.

Contributor: Sarah Heimeier, 2013
RAYTHEON

Raytheon, a high-tech electronics company, contracted a chemical service to manage chemicals in its factories and look at ways of reducing the amount used in their production processes. Looking at the lifecycle of each production phase meant that great improvements were made to the environmental performances of the company. Benefits included reducing the need for resources; a reduced volume of chemicals being used in the factory and as a result less need for costly chemical disposals.

Contributor: Sarah Heimeier, 2013
THE BODY SHOP

Through poor construction and visualisation of the lifecycle process, The Body Shop International, carried out a badly run shampoo refill service. By failing to define the consumer needs at each stage of the system process they inadvertantly caused their inconvenience to their customers who expereinced large delays and loss of time when waiting for each refill. This example of misuse highlights the importance of thinking through the entire product service system. Had The body Shop given more thought to the user of the system, their customer, a smoother result could have been achieved.

Contributor: Sarah Heimeier, 2013